Fees & practical information
Fees and practical information
Everything you'd reasonably want to know before getting in touch — cost, location, access, and how the arrangements work.
Fees
Initial consultation, 20 minutes, by telephone or online
Counselling session, 50 minutes, in person or online
The fee is the same whether we meet in person or online. There's no charge for the initial call, and no obligation to book anything afterwards.
Payment
Payment is by bank transfer, at least 24 hours before each session. I’ll give you the account details once we’ve agreed to work together.
Taking payment in advance keeps the session itself free of admin — no card readers, no invoices to chase, nothing transactional at the end of an hour that has been about something else entirely.
Cancellations and missed sessions
Your session time is reserved for you and isn’t offered to anyone else, so I’m afraid the fee is still payable if you cancel at short notice or don’t attend.
If you cancel with more than 48 hours’ notice, there’s no charge, and we’ll rearrange where we can.
I understand life doesn’t always cooperate. If something genuinely unavoidable happens, tell me and we’ll talk about it.
Where and when we meet
- In person or online — Wednesdays
- Trafalgar House, 223 Southampton Road, Portchester, Portsmouth PO6 4PY — from 7 October 2026
- Online — Tuesdays & Fridays
- Through Therasee, the secure practice-management platform I use for bookings and video sessions. You'll get a link before each session, and it opens in your browser.
- Session times
- Daytime appointments between 9am and 3pm.
Getting to the Portchester room
In-person sessions in Portchester begin on Wednesday 7 October 2026.
Trafalgar House is on Southampton Road (the A27) in Portchester, close to Port Solent and a short drive from Fareham, Cosham and Portsmouth. There’s a reception area if you arrive early.
The room is on the ground floor. There are two small steps from the car park into the building; step-free access is available via a slope, and portable ramps are kept in reception. Please note that building work is currently affecting the step-free route — it’s due to finish in mid-November 2026, so if you need it before then, let me know when we book and I’ll make sure it’s workable on the day.
I’ll send directions and parking details when we arrange your first session — and if you have any other access needs, tell me and we’ll work out what’s possible. Online sessions are exactly the same service at exactly the same fee.
How often we’d meet
Usually weekly, though fortnightly suits some people well — and it makes counselling more affordable to sustain over a longer period. We can work out what fits, and change it later if your circumstances do.
I work with people short-term and long-term. There’s no minimum commitment and no package to buy.